Once credentials have been requested and then uploaded by the provider They will need to be either approved or rejected by the person responsible of the Folio that the request was made from or by the Entity Credential Approvers
If you are the Approver then to approve or reject these credentials, either follow the link that goes out when the credentials are uploaded, or log into Folio directly to view your To-do List where you will be able to see all of the credentials that need approval:
Click on the Uploaded button under the Status column to bring up the approval popup:
Then select either Approve to approve the credential, or if there is a problem you can select Reject, which will require you to give a Rejection reason:
The rejection reason will then be emailed to the service provider, prompting them to make whatever changes necessary then try again.