If you need Credentials for a contract, and you want to upload them on behalf of the Service Provider, click on the Credentials tab of the contract OR if there is a red flag on the contract saying “Not all eligibility criteria met”, you can click on that.
Then on the credentials tab click on Add Credential next to the relevant credential:
OR if this is an existing credential that needs to be renewed click on the gearwheel next to the credential and select Replace Credential:
Either way you will see a popup window where can give details about the credential, the renewal date and you may need to upload the evidence for this credential:
Once you are finished click on Create.
Repeat this for any credentials that you need to upload.